Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account and Profile Data: Name, email address, organisation name, and other details you provide when creating or managing your account.
• Authentication Data: When you sign in with Google or other identity providers, we receive basic profile information (such as name, email, profile image) and an identifier used to authenticate you.
• Usage Data: Log data about how you interact with the Services, including pages viewed, features used, timestamps, IP address, browser type, and device information.
• Configuration and App Data: Settings, preferences, connected integrations, and metadata related to your GrowthForce workspace and security configuration.
• Support Communications: Information you provide when you contact us for support, including messages, attachments, and contact details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Services: Authenticate users, create and manage accounts, deliver core functionality, and maintain your workspace configuration.
• To improve and secure the platform: Monitor performance, detect errors, prevent fraud and abuse, and enhance security and reliability.
• To personalize your experience: Remember preferences, tailor content, and optimise workflows within the app.
• To communicate with you: Send service-related notifications, updates about changes to the platform, and responses to support requests.
• To comply with legal obligations: Maintain records, respond to lawful requests, and enforce our Terms of Service.

3. Legal Bases for Processing (EEA/UK Users)

For users in the European Economic Area and the United Kingdom, we process personal data on the following legal bases:

• Contract: To provide the Services you have requested under our Terms of Service.
• Legitimate Interests: To improve security, prevent misuse, and develop the platform, where these interests are not overridden by your rights.
• Consent: Where required for specific optional features or communications, which you may withdraw at any time.
• Legal Obligation: To comply with applicable laws and regulations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you signed in.
• Remember preferences and settings.
• Measure usage and performance of the Services.

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Services.

5. How We Share Information

We do not sell your personal data. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate the Services (e.g., hosting, analytics, email delivery), under contracts that require them to protect your data.
• Integrations: When you connect GrowthForce to third-party tools, we share only the data necessary to enable that integration, as configured by you.
• Legal and Safety: When required by law or to protect our rights, users, or the public, such as responding to lawful requests from authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where data may be transferred as part of the transaction, subject to appropriate safeguards.

6. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will delete or anonymise it.

7. Data Security

We implement technical and organisational measures designed to protect your data against unauthorised access, loss, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request deletion of your data where we no longer need it or where you withdraw consent.
• Restriction: Request that we limit processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Data Portability: Request a copy of your data in a structured, commonly used format.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

9. International Transfers

Your data may be processed in countries outside your country of residence, including where our service providers are located. When we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms required by law.

10. Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Website: https://growthforce.online